We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. If for any reason you are not satisfied with your product, we will gladly accept your timely return of unwashed, unworn, unused or defective merchandise. Used merchandise cannot be returned. Returned merchandise should include original packaging and tags and be in the same condition as when it was received. We do not accept returns on products that were not purchased via this website.
Merchandise must be returned within 30 days of receipt of merchandise. Merchandise received after 30 days will be subject to a 15% restocking charge and will only be accepted at our discretion for a store credit.
Customer is responsible for return shipping. We recommend an insured service with tracking ability. This will provide you with recourse on your packages as we cannot accept responsibility for lost packages. Once we receive your returns, we will go ahead and process your refund.
Mail your return to below address:
Von Dutch USA
Attn Web Returns
9244 Hall Road
Downey, CA 91789
For any other inquiries regarding returns, please forward an email to email@example.com. Please provide your order number and "RETURN INQUIRES" on the subject line.